General Q & A

Q: Do you really guarantee your books? Nobody guarantees customized books.

A: If for any reason you or your child are not delighted with this book you can return it for your money back. Just return the book within 30 days of purchase and we will issue a refund. In the case of an electronic book, notify us in writing and the book will be disabled and refunded.

Q: How much is shipping?

A: We have suspended all shipping charges temporarily. We understand that money might be tight right now, and we really think this book while bring a smile to your face and the child you bought the book for.

Q: Is my information shared?

A: web site and services do not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or email address) collected online on the Application sites with other unaffiliated companies or organizations for marketing purposes.
Please see our full privacy policy here.

Q: I love this book, is there a way to promote it and get rewarded?

A: We are so glad you asked! People who refer our page to their friends and family get discounts and specialty merchandise not found anywhere.
We also love affiliates! We have a great affiliate program with generous commissions and a supportive team dedicated to spreading the word about these innovative and award-winning books. Please send an inquiry to

Q: Why don’t other personalized book publishers have good books for this age group (6-12)?

A: It is not hard to create a personalized book for younger children or to make older children side characters in a story. All the publisher has to do is plunk down a different name.
There are, however, technical challenges to offering a well-written story STARRING an older child. More complicated English is required. For example, you say, “I give her book to her.” You don’t say, “I give his book to his.” We have the technology to handle all of these issues. It is also very challenging to make a character the main character without physical description but that is a part of the challenge that is handled uniquely well at Active Literature, along with making interactivity a key feature to get kids excited about reading

Q: What do you mean by “interactive”?

A: Our books offer a wide range of interactivity including older children deciding how they want to solve the mysteries. Younger children explore questions that help them learn and grow.

Q: Where are these books available?

A: These books are available exclusively through the website.

Q: I’m a teacher/school administrator and I’m interested in your books. Do you offer discount packages or donations?

A: We do offer discount packages for bulk orders and donate books to schools in need. For more information e-mail

Q: How long does it take?

A: Production of all books, with or without pictures, is running about 4 to 7 days until shipment. If you have a specific time-constraint, call us and someone will help you.

Which Monster Are You Book Q & A

Q: I ordered a book with pictures. Now what?

A: You will need to submit the photo to use through Hightail. The instructions for that are below. Any well-lit picture from a smart phone will be fine. Please don't send class pictures, in which the face is a very small part of the original picture. Please send a full resolution photo (not zoomed in). If there are any questions about the photo quality, please contact us.

First, please confirm the following information for submissions:

  1. Child is not wearing a hat, bow or other item that obscures a full view of the face.
  2. There are not shadows/bright spots or other problems interfering with the child’s face.
  3. Child’s face is facing in the general direction of the camera.
  4. Photo is high resolution.

Check 1,2,3,4 and away we go!

How to Submit Photos via Hightail

On desktop or phone

Go to:

Drop in the photo.

Enter your Name and Email address.

Message: Please confirm child’s name in the message section.

Click Upload

You will receive an email confirmation that the file has been sent.

Please contact us and we will be happy to walk you through it. Phone: 978-475-1874 E-mail:

Q: What if I have more questions?

A: Please feel free contact us, with any other questions, by phone (978-475-1874), e-mail, text-message, carrier pigeon, smoke signal, or cans connected by string. We are currently testing a telepathic system but we have no thoughts as to when that will be working.

Sherlock Q & A

Q: How is the 5-7 edition different than the 8-12 edition? What if I don’t know which version to get?

The standard edition is for ages 8-12. The junior edition is for ages 5-7 and is a "read-it-to-me" book that has removed some of the deductive reasoning that is less enjoyable for some K-2 youngsters. If you are not sure, we recommend the electronic version. It contains both editions that are switch-selectable.